Privacy Policy

1. General information

Effective Date: 6 June 2025

Your privacy is incredibly important to us at Office Flower Solutions Pty Ltd. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

2. Your privacy matters

When you use our contact form or otherwise interact with us, we collect only the information necessary to provide our services and support you effectively. Primarily, this includes your email address and phone number. This information helps us to:

Respond to your enquiries and arrange your free trial.
Follow up with useful information, tips, or updates relevant to our services.

We are committed to storing your information securely and we will never sell or share your personal information with third parties for marketing purposes.

3. What personal information we collect and why

Here’s what personal information we collect when you reach out to us and our purpose for collecting it:

Email address and phone number: To allow us to reply to your enquiry, schedule your free trial, and send occasional follow-up communications related to our services.
Any message you include in the contact form: To better understand your specific needs and provide a tailored response.

Your email address and any message content are stored in our secure database and used solely for communication related to your enquiry and our artificial flower rental and swapping services.

4. How we collect your personal information

We collect personal information directly from you when you:

Fill out and submit our contact form on our website.
Communicate with us directly via email or phone.

5. Cookies and tracking technologies

At present, we do not use any cookies or other tracking technologies on this website. This means:

There is no tracking of your Browse activity.
No analytics are collected regarding website usage.
No marketing pixels are employed.

This is a simple website focused on providing information and allowing you to contact us easily.

Should we decide to use cookies or other tracking technologies in the future (for example, to understand how people use the site or to enhance your experience), we will update this Privacy Policy to inform you of the changes and your choices regarding such technologies.

6. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. All data is stored using trusted tools and services that employ appropriate security measures to prevent unauthorised access. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your rights

You are in control of your personal information. In accordance with Australian privacy law, you have the right to:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to any personal data we hold about you that is inaccurate, incomplete, or out-of-date.
Deletion (Erasure): Request that we delete your personal information, where permitted by law.
Unsubscribe: Unsubscribe from future follow-up emails at any time by contacting us directly.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable time frame.

7. How to contact us

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights, please contact us at:

Office Flower Solutions Pty Ltd

Phone: 0411245161

Email: Benjamin@officeflowersolutions.com